This is why businesses are supposed to compete.

I’m not dead, I’ve just been criminally overworked all summer. The things I do to keep paying my rent…

Anyway. This thing here happened, and it leaves me wondering: are security companies like cable companies, in that there’s basically no competition between them within an area? If a company treated me like that, I’d be a towering wall of sociopathic rage, too, but if I had other options, I’d take my business elsewhere, because a company that handles its customers that way should not stay in business. I got something like this from Comcast several years ago; the installation guy showed up several hours late, while I gave up a day’s hourly wages to stay home to let him in, he never really explained why, Comcast gave me no notice that he was running late (I called them at least twice after he failed to show up in the designated window of time), and the discount that the operator promised for my troubles? Never showed up on my bill.

In my neighborhood, Comcast was the only game in town for high-speed Internet. Now, I have a portable wifi account with Virgin Mobile, which is a far inferior product. It’s slow, irregular and not suited to large downloads, but I still use it because I still haven’t forgiven Comcast for the way they shat my day down the hole in 2008.

 

One thought on “This is why businesses are supposed to compete.

  1. I feel your pain. I live in a small resort town. Everyone has us over a barrel. 51 miles to the nearest Walmart. Groceries at my local store are anywhere from 30 cents to $1.00 more PER ITEM! With the price of gas have to buy in town. One cable company.

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